Elements of Business Skills Tuition (EBS).

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Elements of Business Skills Syllabus

The Elements of Business Skills (EBS) syllabus aims to develop in students the knowledge, skills and attitudes to be productive employees and contributing members of society.

The coursework requires candidates to conduct research on a business in one of the three service industries in the Singapore context:

1). Travel and tourism,

2). Hospitality and

3). Retail industries.

Students are required to choose different businesses on which to base their coursework. Students make recommendations on how the business can improve its marketing skills and customer relations services.

The syllabus enables students to develop:

• Basic understanding of business activities in the travel and tourism, hospitality and retail industries,

• Basic marketing concepts and customer relations skills,

• Basic employability skills for working in the travel and tourism, hospitality and retail industries,

• Analytical and evaluative skills including the ability to make correct judgments,

• Self and relationship management, social awareness, and responsible decision-making. 

Scheme of Assessment

There are two compulsory papers:
Paper 1: Written Paper (60%)
Paper 2: Coursework – School-based Assessment (40%)

What is EBS in Secondary School?

The Elements of Business Skills(EBS) Syllabus is designed as an introduction to business concepts by understanding business activities, focusing on basic marketing and customer relations in Singapore's context.

Foundational Business Knowledge

The foundational business knowledge includes the knowledge and understanding of the following:

• 1: Understanding Business Activities

  This unit helps students to understand the purpose of a business and the various types of businesses in the Travel and Tourism, Hospitality, and Retail industries. Impact of competition and trends on the businesses, and careers in these industries, are also examined to develop an understanding of the challenges and opportunities presented.

• 2: Understanding Basic Marketing

  This unit helps students to understand the basics of marketing and how businesses meet the needs and wants of customers. This includes the use of market survey to gather information about target customers, and the marketing process to reach out to them.

• 3: Understanding Customer Relations

  This unit helps students to understand the need to provide quality service to customers and the importance of effective communication in building customer relations. Students will learn how to provide customer service in different interactions with customers.

• 4: Business Investigation

  This unit helps students to understand the process and skills needed to carry out an investigation for a business to improve its marketing mix so as to enhance its customers’ experience. Students will select, interpret, analyse and evaluate information and apply business knowledge to propose innovative and reasoned recommendation.

The Enterprising Mindset

The landscape of business is constantly evolving due to economic, demographic and technological change. Having an enterprising mindset prepares students for an evolving employment landscape, where employees are expected to seek continuous improvement to meet new challenges and demands. The ability to propose better ways of marketing and how to improve customer relations help to add value to a business. The disposition and mindset to contribute and improve oneself help to develop students as active contributors to society.

The Decision-making Skills

Businesses and their employees have to make decisions on marketing and customer relations to grow the business. The syllabus provides opportunities for students to learn the process of gathering the information necessary to make a reasoned recommendation, so as to enhance the customer experience for a real-world business. Sound decision-making skills are transferable and beneficial to students’ future area of study and work.

The 21st Century Competencies

The syllabus is aligned to the 21st Century Competencies framework. Students will develop an awareness of the business landscape in Singapore, and the need to innovate to embrace the opportunities and challenges posed by changing customers’ expectations and technological advancement. This awareness will help students to be more effective in contributing to society when they join the workforce.

A deeper understanding of the needs and wants of different people will help students to develop social-cultural awareness, and the skills to work collaboratively with people from diverse backgrounds. Learning how to communicate with customers will help students to apply communication skills in an authentic setting.

The skills in business investigation will enable students to connect business concepts and content with real world contexts. The fostering of an enterprising mindset in the business investigation process provides opportunities for students to think critically and to develop well-reasoned decisions about how to improve an authentic business.

The students will also learn to manage and use information responsibly to aid their business investigation, which will serve them well in their future study and work.

Understand the New EBS Syllabus

Most important is to understand the new Elements of Business Skills (EBS) syllabus and to continue focusing on the development of the student’s reading ability, creative writing and able to analyse and think critically for Elements of Business Skills (EBS) Examination. The Secondary 3NT, 4NT and the Elements of Business Skills Tutors have to focusing and motivating the students to speak clearly and express their thoughts with confidence.

How To Maximise your Elements of Business Skills Tuition?

The Elements of Business Skills (EBS) is important, you get to know how societies, governments, businesses, households, and individuals allocate their scarce resources. The Elements of Business Skills can also provide valuable knowledge for making decisions in everyday life. It is a driving force of human interaction in Business..
The Elements of Business Skills (EBS) is an important subject. To understand and do well in the study of Elements of Business Skills, you choose to have Elements of Business Skills tuition. It is an investment for knowledge. It is your responsibility to learn well for your Elements of Business Skills examination. The best Elements of Business Skills tutor in the Singapore, can make a difference to your study, unless you are putting in your time to do further research and study including co-operating with your Elements of Business Skills tutor.

Before and After EBS class Revision Tips

• 1). Read up to get yourself familiar with the content. In the class lesson, you will noticed that you are ahead of your learning situation and the retention rate is much better. After class, you can spend 5 to10 minutes to recall what the teacher had taught you in the last 1 hour. This can help you to achieve up to 95% of your retention rate.
  On the same evening, when you are at home doing home-works, you will notice that perform is better because of higher retention rate power. It's important to recall and recap after each lesson.

• 2). All responsible learning students, it is your job to pay attention in the class-lesson or classroom. Jotting down valuable points and notes during lesson is critical for better power of memorising of what you had just learned.
  It is a good practise to avoid getting distracted by electronic devices, phones and etc.

• 3). Asking questions during the class-lesson will not only make it more interactive, but will also help you to improve learning and memorising better. It enables students to resolve their queries with different opinions and ideas. This helps to gain better understanding of the topic.

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